Kombis 2006

Friday, November 23, 2007

Boost Your Business

Top Tips For Nailing That Speech
Lisa LaMotta, 08.01.07, 6:00 PM ET


Sweaty palms, shortness of breath, blurred vision. No, you aren't having a heart attack.

You're giving a speech.

For most people, speaking in public is a living nightmare--though it's a skill we all need, whether to woo investors, sell a product or even toast a best friend at her wedding.

To ease the pain, Forbes.com tapped 28 people, from politics to religion, who are no stranger to the podium. Their tips may not transform you into a gifted raconteur--that comes from practice and, to be fair, raw talent--but they just might help you get your point across, and hopefully put a few more bucks in your pocket.

In Pictures: Podium Tactics From 28 Public-Speaking Pros

In Pictures: 10 Presentation Killers
Vote in the Forbes.com $100,000 "Boost Your Business" Contest

Surprisingly, perhaps, only a few in the group talked about dealing with nervousness (and none mentioned that thing about picturing the audience naked). Instead, many focused on the substance of the speech.

"You shouldn't give a public speech unless you want to make something happen," says Tom Peters, a communications consultant and founder of the Tom Peters Company. "My wife was the president of an organization that was trying to raise funds to build an Olympic-sized pool and a skating rink in Manchester, Vt. She hates public speaking, but she gave about 100 speeches over five years. She didn't become a great speaker, but she became a good one with incredible passion. If you're in love with an idea, you'll do the speech pretty well."

Jack LaLanne, the 92-year-old fitness guru, concurs: "If you believe in something, you can talk about it. All my life I have been very, very shy. To get in front of a crowd drives me nuts, but I have a message to deliver."

Once you have something to say, boil it down to its essence and hammer that message. "Have a unifying theme tethered to a powerful, inspirational story," offers Ken Starr, dean of the Pepperdine University School of Law and former White House independent counsel.

Also be sure to avoid death by a thousand facts. "Minimize data," says Allen Hershkowitz, senior scientist at the Natural Resources Defense Council and frequent speaker and expert witness in court proceedings. "I speak at nursery schools; benefactors ask me to speak for Earth Day. It is invariably the most challenging presentation I ever give, but I force myself to do that because it really forces me to get down and think [about] the basic message and how can I communicate it as simply as possible."

Incorporating humor got mixed reviews. Says Dick Rudder, partner and global co-head of securitization at Baker & McKenzie in New York: "Never make any jokes in the morning. They're absolutely deadly. No one has gotten their full dose of caffeine."

Others approached humor with respectful caution. "Never be boring," says Scott McNealy, founder of Sun Microsystems. "There is always risk with being funny and controversial that the audience will miss your message, but I think there is a better chance they'll hear it if you are entertaining."

The good news is, you don't have to be Jerry Seinfeld to warm up an audience--but you can take a page from his playbook. "Make a point using a funny and familiar everyday observation," says John Palumbo, founder of marketing firm BigHeads Network, and guest lecturer to goliaths such as P&G and Nokia.

"Here's an example: 'Have you ever been in line at a supermarket and a complete stranger starts talking to you like they're your best friend? How does that make you feel? A bit uncomfortable, right? Well, brands do that same thing all the time--act like a best friend when in reality, they are a stranger.' At this point, I've got the audience nodding and laughing--and the pressure is off. Now I can begin to teach them all the clever, low-key approaches they can take to establish that initial credibility with consumers."

As for other techniques, eye contact is critical, says the Rev. Kieran Harrington, a priest of the Diocese of Brooklyn, who says about 10 masses and delivers 10 homilies every week. "When I'm preaching, I'm not speaking to 800 people--I'm trying to speak to each person individually," he says. "I move from west to east, making contact with people for a second or two. If there's someone who seems disengaged, I'll keep coming back in hopes of reaching them. But you have to be very careful: If you're talking about, say, adultery, you don't want the person you are looking at thinking that you've found them out!"

No matter which techniques feel most comfortable, always, always prepare. Never wing it. "I have the speech nailed two weeks before I have to give it," says Glenn Rothman, founder of Hearts On Fire, a $350 million (sales) diamond marketer. "I don't go out with a written speech, but with eight to 10 line connectors [transitions between points I want to make]."

Will speech-giving always give you the butterflies? Chances are it will. But being nervous also probably means you really care about what you have to say--and caring is the best tip of all.

http://www.forbes.com/2007/08/01/sun-microsystems-nokia-ent-sales-cx_ll_0801byb07_publicspeaking_print.html

Public Speaking - Top 10 Tips
By Andrew Rondeau

Is there anything more terrifying than facing an audience of strangers and knowing you have to deliver an entertaining and informative speech?

OK, some people thrive on this type of challenge! But the vast majority of us are at least a little nervous every time we have to speak publicly. In fact, fear of public speaking is probably one of the most universal fears throughout all walks of life.

Thankfully, public speaking is a fear that can easily be overcome with a little practice and the right approach. You can use the tips below to improve your public speaking skills.

1. Be prepared and practice.

The more you know what you want to say, the better you'll get at it. First, brainstorm the topic of your speech and research it, if you need to. Write down all the points you want to make and then organize them into an outline. Fill in the details. Once you have the essential content of your speech written (at least in your head), transfer your main ideas to index cards. Write the main idea in dark ink on the front of the card, and if you think you'll need cues, write them on the back of the card in pencil. Then, practice your speech out loud at least 3 to 5 times. If you can, practice it in front of a friend or family member and ask them for feedback and if that's not possible, at least practice in front of a mirror. Do it until you can talk naturally, with only a glance at your cards. Don't ever read your speech word for word!

2. Know your audience.

The better you know your audience, the easier it will be to connect to them as you speak. When you are able to make that connection, you'll hold their attention. And seeing that you're doing so will increase your confidence and comfort level, making it even easier for you to speak well. So, find out everything you can about the people you'll be speaking to. Know what their "hot topics" are, inside jokes and so on. The more you know about what makes them tick and what interests them, the better speech you'll be able to give.

3. Dress the part. When you're standing up in front of an audience, all eyes are on you. Like it or not, your image is important in this situation. So, dress to impress this particular audience. If you know your audience well (see #2), then you'll have an idea how to dress. For example, you might dress in a conservative navy suit if you're speaking to a group of bankers, but in a more casual, fashionable outfit when the audience consists of artists and designers.

4. Pay attention to the old KISS principle, that is, Keep It Short and Simple.

The key is to get your points across as quickly as possible. Don't beat around the bush or try to impress with complex metaphors. Stories, however, can be a powerful public speaking tool, especially when they contain at least a hint of humor. But again, keep them short and on point. Shorter messages leave the impression of a savvy, smart speaker. They're also easier for your audience to remember.

5. Speak clearly and at just the right tempo.

The mark of an inexperienced, uncomfortable public speaker is someone who speaks all in a rush, slurring words in her desire to get it over with. Don't be this kind of speaker if you want to hold your audience's attention. On the other hand, don't speak so slowly your audience's minds start to wander.

6. Use visual aids to illustrate your points. Many people will understand your message more clearly when it is more visual. What we see often leaves a more lasting impression than what we hear. You can use slides, photographs, PowerPoint presentations, or even a simple whiteboard to add visual cues to your speech. One caution though—don't turn your back on your audience as you use your visual aid, and don't turn the lights on low for long periods, or you might be surprised to look up and see they are all sleeping!

7. Interact with your audience.

Lectures will rarely have the same impact on an audience that an open discussion will. Look for opportunities to involve your audience in what you are speaking about. Ask for validation of points you are making ("Am I right?" "Has that ever happened to you?") or allow time for questions. Also, make sure to establish eye contact with your audience—and keep it—throughout your speech.

8. Speak with sincerity and passion. You want to leave a lasting impression with the audience about your speech topic. So be sure you are true to yourself and your topic as you speak and don't be afraid to inject passion and enthusiasm into the speech as well.

9. Come out from behind the podium.

You'll project confidence and a sense of comfort when you have the courage to let go of the podium and stand in front of your audience with nothing to "protect" you. As you speak, you can walk back and forth across the stage, making eye contact with different people. Some speakers even walk out into the audience to get "up close and personal." Be respectful of people's personal space, though, if you decide to do this. You don't want to be perceived as threatening or overbearing.

10. Close your speech in a memorable way.

Give your audience something to think about as you finish up your speech. Certainly, it's a good idea to summarize your main points one more time, but then finish up with an inspiring story or quote, or leave them with a thought-provoking question.

Public speaking is an essential life skill that every person should strive to master. The ability to speak confidently in public will serve you in every part of your life, whether you are sharing opinions in a small group or delivering a planned speech in front of a group of hundreds.
_____________________________________________________________________________________________________________________________

About the author:

Andrew Rondeau offers Management / Leadership coaching and mentoring services and is also the author of the top selling management e-Books 'Accelerate Your Management Effectiveness', 'How To Get A Standing Ovation Every Time You Publicly Present' and 'Learn The Secrets Of Time Management'.

Check out his new Management Article Directory website, http://www.greatmanagement.org/ which holds 100's of articles from top authors.

Get yourself a FREE e-Course on 'How To Give Your Career A Boost' from the website as well.